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September 23, 2002 10:20 pm ET - research by NC - Austin
European Connection News |
We have received numerous complaints from customers whose connections travel through the telia.net network along the route to our network. Our network team has reviewed submitted trace routes and worked with Texas.net and cw.net to ensure that the connectivity issues in question are not happening within either of those two networks. The problem has been narrowed down to originating within the tele.dk network and the telia.net backbone network in Europe. Our network team has escalated this matter to our ISP to look into further.
We urge those that travel through either the telia.net or tele.dk networks and are having connectivity issues to contact your ISP and report the problem. Many ISPs in Europe have a direct working relationship with the telia.net network and can communicate with them to alert them of the problem.
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