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September 19, 2002 10:50 pm ET - research by NC - Austin

Important Update

Domain propogation issues independent of the recent server moves are currently affecting all North American Lineage gamers. To avoid problems connecting to the game servers over the next 48-72 hours, please modify your game shortcuts using the following instructions:

Windows Users

Right-click on your Lineage shortcut and click on Properties.
Remove the /us from your target line and replace it with the server IP address.
Ken Rauhel server IP address is 216.166.78.132
Depardieu server IP address is 216.166.78.131
Click OK.
Start Lineage using the shortcut.

If you play on multiple servers, you may use these instructions to swap IP addresses from your shortcuts, or you may wish to set up separate shortcuts for each server.

Macintosh Users

Open the Terminal application located in the Applications/Utilities folder

Run the client from the Terminal application by typing in the following:

For Ken Rauhel, type: /Applications/Lineage.app/Contents/MacOS/Lineage 216.166.78.132

For Depardieu, type: /Applications/Lineage.app/Contents/MacOS/Lineage 216.166.78.131

September 19, 2002 10:54 pm ET (#1)

Asclepius
Loyal Fan
23 posts
05-01-02

nc still sux (first post).

September 19, 2002 10:57 pm ET (#2)

FlyZ
Loyal Fan
791 posts
11-11-01

Is there any relevance? It's their network problem (texas.net) and not their own issues. Just dome DNS problems.

Already did the shortcut before they addressed the issue.. o.o

September 19, 2002 11:02 pm ET (#3)

uselessmitch
Loyal Fan
132 posts
06-21-02

I havent laged yet and my avg ping is 70ms to ken. Do I still have to do this?

September 19, 2002 11:11 pm ET (#4)

theclanx
Loyal Fan
111 posts
07-09-02

It worked! Now I can lvl again!!!!!

September 19, 2002 11:21 pm ET (#5)

ailsa
Loyal Fan
118 posts
06-30-02

mine dun work =(

September 19, 2002 11:22 pm ET (#6)

WvW
Loyal Fan
83 posts
07-01-02

Hmmmmmmm... and what is the test ip address now!??! -.-

September 19, 2002 11:36 pm ET (#7)

Fezzick
Loyal Fan
2 posts
09-19-02

It don't work for me =[

September 20, 2002 12:09 am ET (#8)

MISFIT
Loyal Fan
72 posts
05-05-02

I HATE U NC, my lineage is broke now. it says download lineage off the website. well screw U, im on 56k im not waiting 2-3 days to get lineage again. and the only cd i have will take me a year to update all the files that have been updated. SCREW U NC.

September 20, 2002 12:09 am ET (#9)

MISFIT
Loyal Fan
72 posts
05-05-02

AnD WHAT ABOUT TEST~!

September 20, 2002 12:11 am ET (#10)

KingArthur
Loyal Fan
6 posts
09-19-02

I use a mac and everything including test works fine

September 20, 2002 12:24 am ET (#11)

SeoulSurvivor
Loyal Fan
55 posts
09-12-02

Right mouse click does not work for XP. OOOPS! Nvm. I made shortcut, and changed that "target." It works. Tks!

September 20, 2002 01:02 am ET (#12)

MISFIT
Loyal Fan
72 posts
05-05-02

well, i had problems with that, i think it was u had to make a copy of the original exe file, and then u can edit it. bc i remember i couldnt do taht when i copied the shortcut. try that

September 20, 2002 01:09 am ET (#13)

FlyZ
Loyal Fan
791 posts
11-11-01

Test IP is 216.166.78.130

September 20, 2002 01:23 am ET (#14)

MISFIT
Loyal Fan
72 posts
05-05-02

Trivia: Why does NC suck so much?

September 20, 2002 01:42 am ET (#15)

Fishstik
Loyal Fan
97 posts
04-24-02

cus, they just do...
NC has to screw something up while everything is going well....
Why can't they just leave the servers?@!?!@?! WHY!????

September 20, 2002 01:52 am ET (#16)

souvenirs
Loyal Fan
13 posts
09-11-02

WHAAAAAAAAAAAAAAAAAT I CAN'T CONNECT
what now? what the hell do i do????
doesthis mean i can't connect forever what!!!!!!!!!!!!!!
i paid a years subscription!!!!!

September 20, 2002 02:21 am ET (#17)

BloodLusts
Loyal Fan
313 posts
01-26-02

This information Helped me fine
and I use WinXP and i have Admin Powers Muahahaha
well anyways it works and thats that =)

September 20, 2002 02:40 am ET (#18)

LadyGreenleaf
Loyal Fan
12 posts
07-08-02

i still can't connect =(
hope nc fixes this real soon =(

September 20, 2002 02:44 am ET (#19)

satan
Loyal Fan
32 posts
01-29-02

omg.. ncsupport told me to reinstall.. lucky im not stuipd enought to believe them... ;)
tyVM!!! working great now^_^!!

September 20, 2002 03:46 am ET (#20)

KitKat
Loyal Fan
3 posts
09-20-02

i have done EVERYTHING!!! and nothing is working. why?? can someone please help me. ~PLEASE nc support is not replying my email. *cry* do i realy have to reinstall lineage?

September 20, 2002 04:24 am ET (#21)

LadyGreenleaf
Loyal Fan
12 posts
07-08-02

i re-installed lineage but it's still not working =(
*sniff*
i can't play =(

September 20, 2002 11:20 am ET (#22)

Killazerg
Loyal Fan
101 posts
02-05-02

Lol hehe look at all those ppl crying i wonder which other game makes soo many bad decisions, NC.........you know what everyone thinks about you ************
Lucky for them the game is addictive

September 20, 2002 04:12 pm ET (#23)

KitKat
Loyal Fan
3 posts
09-20-02

this is what NC told me to do:
"There is a shareware program called Ping Plotter that may be of some use to you in determining where the packet loss or latency is happening. You can find the program and information on how to use it at http://www.pingplotter.com . **This program is not supported by NCSoft** I mention it because I have seen it help people locate their latency issue by letting it run in the background while playing Lineage for troubleshooting purposes. It is not recommended that you leave it running in the background for extended periods of time because it may affect the performance of your connection due to the constant monitoring that it does.

There is a freeware version of Ping Plotter on the site as well, however it is lacking some of the historical tracking features that will help you in finding the likely source of your latency.

Once you install the shareware version of Ping Plotter, do a ping and trace to 216.166.78.131

You can save a sample set by clicking on File -> Save Sample Set.

Information regarding how to interpret the results can be found in the Ping Plotter FAQ located at the following URLs:

http://www.pingplotter.com/tutorial/InterpretGraphsExampleOne.html

http://www.pingplotter.com/tutorial/InterpretGraphsISP.html

http://www.pingplotter.com/tutorial/InterpretGraphsGamer.html

You can find more information on how to use Ping Plotter in the tutorial:

http://www.pingplotter.com/tutorial/index.html

You are able to save historical samples of the trace results to provide to your ISP. If the problem appears to be happening within the Texas.net network, please export and save the Ping Plotter results and send them to us in an attachment."

i don't know if i should spend all this time to do it. on top of that, i might have to pay for the sofeware, since he said the freeware is lacking something features. =(
i was thinking to reinstall lineage if nothing is working for me. but #21 said she did that but still not working... =(

what should i do?
any idea... *cry* agree with #22 lucky for them the game is addictive.

September 20, 2002 05:02 pm ET (#24)

Fishstik
Loyal Fan
97 posts
04-24-02

mine works!!!!!!!!!!!!!!!!! *crys*
lol

September 21, 2002 04:12 am ET (#25)

LadyGreenleaf
Loyal Fan
12 posts
07-08-02

support sent me the same message regarding the ping plotter. i tried using it. but they also said that i run it while playing lineage.... lol the problem is i can't connect to lineage much less play the game =( -- so i sent in another e-mail, they just replied with the same answer =( sux... *sniff* if this continues, i guess i'll just cancel my account, no use playing anymore. no wonder NC gave us heine event... small compensation for the trouble some of us players are going thru now =(

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